OPERATING HOURS

(East Coast)

(Central Business District)

MONDAY - SUNDAY

10:00AM - 10:00PM

MONDAY - FRIDAY

11:00AM - 8:00PM

SATURDAY 10:00AM - 7:00PM

SUNDAY    CLOSED

137 East Coast Road, Tembeling Centre #01-08, Singapore 428827 (diagonally opposite Katong i12)

18 Cross Street, China Square Central #01-112, Singapore 048423 (facing Capri Hotel by Fraser)

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Privacy & Policies

ASTUTE MEDICAL Privacy Policy was updated on January 24, 2019.

Your privacy is important to ASTUTE MEDICAL. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

 

COLLECTION AND USE OF PERSONAL INFORMATION

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with ASTUTE MEDICAL Customer Service Officer. ASTUTE MEDICAL may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information ASTUTE MEDICAL may collect and how we may use it:

WHAT PERSONAL INFORMATION WE COLLECT

When you create an ID, purchase a product contact us or participate in a survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.

HOW WE USE YOUR PERSONAL INFORMATION

The personal information we collect allows us to keep you posted on ASTUTE MEDICAL’s latest product announcements, latest promotion, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by unsubscribe our newsletter.


We also use personal information to help us develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of ID account holders.


From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with ASTUTE MEDICAL, you may not opt out of receiving these communications.

 

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve ASTUTE MEDICAL’s products.

 

COOKIES AND OTHER TECHNOLOGIES


ASTUTE MEDICAL’s websites, online services, email messages, and advertisements may use “Cookies” and other technologies. These technologies, services, and customer communications. help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. To the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.


ASTUTE MEDICAL and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with ASTUTE MEDICAL more convenient and personal. If you want to disable cookies, kindly check with your provider to find out how to disable cookies. Please note that certain features of the website will not be available once cookies are disabled.


As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.


We use this information to understand and analyse trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. ASTUTE MEDICAL may use this information in our marketing and advertising services.


website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.ASTUTE MEDICALIn some of our email messages, we use a “click-through URL” linked to content on the

 

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

 

DISCLOSURE TO THIRD PARTIES

At times ASTUTE MEDICAL may make certain personal information available to strategic partners that work with ASTUTE MEDICAL to provide products and services, or that help ASTUTE MEDICAL market to customers. For example ASTUTE MEDICAL need to share customer’s information with third parties Delivery Company to make sure the delivery process going smoothly.

 

OTHERS


It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for ASTUTE MEDICAL to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

 

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganisation, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

INTEGRITY AND RETENTION OF PERSONAL INFORMATION

ASTUTE MEDICAL makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

ACCESS TO PERSONAL INFORMATION

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if ASTUTE MEDICAL is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardise the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the regional Privacy Contact Form.

THIRD-PARTY SITES AND SERVICES

ASTUTE MEDICAL websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, SingPost, DHL, Fedex and others.

 

Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

OUR COMPANYWIDE COMMITMENT TO YOUR PRIVACY

To make sure your personal information is secure, we communicate our privacy and security guidelines to all ASTUTE MEDICAL employees and strictly enforce privacy safeguards within the company.

 

PRIVACY QUESTIONS

If you have any questions or concerns about ASTUTE MEDICAL’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone at the relevant number from ASTUTE MEDICAL website.


All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavour to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

 

ASTUTE MEDICAL may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

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